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Lonsdale Services win Retirement Planner award for Outstanding Customer Care

Thursday 24 August, 2017

Lonsdale Services recently won the Retirement Planner inaugural award for Outstanding Customer Care. Lonsdale Mortgages is part of Lonsdale Services Limited, as our mortgage broking team work at our St Albans office, alongside the team of independent financial advisers at Lonsdale Services. 

The award winners were announced at a dinner at The Jumeirah Carlton Tower Hotel, London on Friday 16th June. Deb Nolan and Tracy Gannon members of the Leeds / Bradford financial planning team attended the event.

The Retirement Planner Awards

The Retirement Planner Awards are in their fourth year and according to The Professional Adviser website the awards aim to: ‘celebrate and promote excellence in the world of retirement planning - offering well-deserved recognition to intermediaries and providers who are at the forefront of dynamic and fresh ways to offer retirement planning and pensions advice services.’

To be considered for the Outstanding Customer Care award Lonsdale Services submitted a client case study from Deb Nolan one of our Lonsdale Wealth Management financial consultants.  Deb Nolan was aware of how the tax-free cash pension legislation changed in 2006 so she advised a member of a money purchase occupational pension scheme that they could be due a financial entitlement in the form of scheme-specific tax-free cash protection.  She explored this with the relevant pension provider, and her client was entitled to a significant tax free lump sum which saved them higher rate tax payments.

Simon Hawker, Managing Director of Lonsdale Services and independent financial adviser at Lonsdale Wealth Management in St Albans said:

‘Lonsdale Services is delighted to win the inaugural Retirement Planner Award for Outstanding Customer Care. We competed against three other national financial planning companies to win the award.  The case study we submitted to the judges is just one example of the type of work our independent financial advisers always do for their clients.  We work together to create a financial plan and help clients achieve their financial goals and objectives.’

Deb Nolan and Tracy Gannon - Leeds / Bradford financial planning team

Deb Nolan and Tracy Gannon - Lonsdale Services Leeds / Bradford financial planning team

Retirement Planner Awards 2017 - Outstanding Customer Care

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